What's inside
50 practical workflows for the work you actually do
Ten chapters, grouped by type of work. Open any chapter to see its five workflows, exactly as titled in the book.
Chapter 1
Email and Everyday Work Communication
Rough notes to professional emails, long-thread summaries, follow-ups and reminders, and difficult news delivered professionally.
See the 5 workflows
- 01Turn Rough Notes into a Clear, Professional Email
- 02Summarise a Long Email Thread into Decisions, Open Questions, and Next Actions
- 03Adapt the Same Message for a Manager, Colleague, Client, or Senior Executive
- 04Write Professional Follow-Up and Reminder Messages Without Sounding Pushy
- 05Communicate Delays, Mistakes, Difficult News, or Changing Deadlines Professionally
Chapter 2
Meetings and Follow-Ups
Agendas, meeting briefs, structured minutes, decisions and action lists with owners and deadlines.
See the 5 workflows
- 06Create a Focused Meeting Agenda from a Desired Outcome
- 07Prepare a Meeting Brief from Existing Documents and Notes
- 08Convert Meeting Notes into Structured Minutes
- 09Extract Decisions, Action Items, Owners, and Deadlines from Meeting Notes
- 10Draft Individual Follow-Up Messages for Different Action Owners
Chapter 3
Excel, Google Sheets, and Everyday Data Tasks
Formula help in plain English, data-cleanup planning, summaries of small anonymised tables, and choosing the right pivot or chart.
See the 5 workflows
- 11Ask ChatGPT to Explain an Unfamiliar Excel Formula in Plain English
- 12Generate an Excel or Google Sheets Formula from a Plain-English Requirement
- 13Identify Inconsistent Dates, Text Formats, Duplicates, and Missing Values, and Plan a Safe Cleanup
- 14Convert a Small, Anonymised Data Table into a Clear Summary of Important Patterns
- 15Choose the Right Pivot Table, Chart, or Calculation for a Business Question
Chapter 4
Reports, MIS, and Documentation
Weekly status reports, MIS narratives from verified figures, summaries for busy managers, and step-by-step SOPs.
See the 5 workflows
- 16Convert Daily Work Notes into a Structured Weekly Status Report
- 17Turn Verified Business Figures into a Readable MIS Narrative
- 18Summarise a Long Report for a Busy Manager
- 19Investigate a Work Problem by Separating Facts, Hypotheses, and Missing Evidence
- 20Turn an Existing Process into a Step-by-Step Standard Operating Procedure
Chapter 5
Presentations and Clear Thinking
Slide outlines, headlines and speaker notes, simpler explanations of jargon, and a review for gaps and unsupported claims.
See the 5 workflows
- 21Convert a Report into a Logical Presentation Outline
- 22Generate Slide Headlines, Supporting Points, and Speaker Notes
- 23Simplify Technical or Jargon-Heavy Content for Non-Technical Colleagues
- 24Adapt a Presentation for Senior Management, Clients, or an Internal Team
- 25Review a Presentation for Logical Gaps, Unsupported Claims, Repetition, and Missing Evidence
Chapter 6
Daily Planning and Project Coordination
Execution plans, prioritisation, risk registers, blocker escalations and recurring checklists.
See the 5 workflows
- 26Turn a Vague Assignment into a Step-by-Step Execution Plan
- 27Prioritise a Large Task List Using Deadlines, Importance, Dependencies, and Effort
- 28Build a Practical Project Risk Register
- 29Prepare a Clear Blocker Escalation Message That Includes Possible Solutions
- 30Create Repeatable Checklists for Recurring Office Responsibilities
Chapter 7
Research and Better Workplace Decisions
Vendor comparisons, research plans and source evaluation, weighted decision matrices and feedback themes.
See the 5 workflows
- 31Compare Vendor Proposals Against Consistent Criteria
- 32Create a Research Plan and Evaluate the Reliability of Sources
- 33Build a Weighted Decision Matrix for Competing Options
- 34Categorise Anonymised Customer Feedback into Recurring Themes and Questions
- 35Prepare the Right Questions Before a Review, Vendor Discussion, or Important Decision
Chapter 8
Customer Service, Sales, and Client Management
Complaint responses, proposal outlines, customer FAQs, discovery questions and corrective-action plans.
See the 5 workflows
- 36Draft a Calm, Helpful Response to a Customer Complaint
- 37Turn a Client Brief into a Structured Proposal Outline and Scope-of-Work Draft
- 38Convert Existing, Approved Information into a Clear Customer FAQ
- 39Prepare Discovery Questions for a Sales Call or Client Meeting
- 40Document a Service Failure, Investigate Possible Causes, and Prepare a Corrective-Action Plan
Chapter 9
HR, Administration, and Knowledge Sharing
Job descriptions, interview questions and rubrics, onboarding checklists, training guides and policy reviews.
See the 5 workflows
- 41Draft a Practical Job Description from Approved Role Requirements
- 42Prepare Structured Interview Questions and a Consistent Evaluation Rubric
- 43Create an Employee Onboarding Checklist from an Existing Process
- 44Convert an SOP into a Simple Employee Training Guide
- 45Review a Draft Internal Policy for Clarity, Ambiguity, and Missing Operational Details
Chapter 10
Reclaim Your Time and Enjoy Life Beyond Work
End-of-day shutdown summaries, tomorrow's plan, a weekly time audit, and a schedule that protects time for life outside work.
See the 5 workflows
- 46Turn an End-of-Day Work Log into a Clean Shutdown Summary
- 47Prepare Tomorrow's Plan from an Approved Task List and Calendar Information
- 48Conduct a Weekly Time Audit to Identify Work That Could Be Simplified, Delegated, Standardised, or Automated
- 49Design a Realistic Weekly Schedule That Protects Time for Family, Exercise, Hobbies, Learning, or Personal Interests
- 50Turn a Personal Goal into a Manageable 30-Day Plan That Fits Around a Normal Working Week